http://www.cracked.com/article_17271_why-tech-support-sucks-look-behind-scenes.html
That's why I only call Tech Support(tm) for HCFs, and not the stupid PEBKACs so many lusers call in, and screw things up for the rest of the world >>.
And this has got to be the best pic of a tech-support call result that I have ever laughed at xD
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